Leadership thinks donor retention is a fundraising problem. It’s not. It’s a leadership problem. And confusing the two is costing your organization a fortune. Here is a number that should bother you: 43%. That is the sector-wide donor retention rate, per the Fundraising Effectiveness Project’s most recent full-year data. Forty-three percent sounds almost survivable until […]

A quick note before we start: this is the third piece in a series. The first two — Well-Being Theatre and The Sector Has a Language Problem — It’s Just Not the One You Think — apparently said some things people had been waiting to hear. Both will be in the comments. This one says […]

This piece is the second in a series. The first, Well-Being Theatre, made the case that the sector’s language around rest and sustainability is exactly that—language. The title was not an accident. Neither is the word “theater” in this one. If you haven’t read it, the argument that follows will make more sense if you […]